Website Privacy Policy

Last updated: May 2026

Four Kauri Family Medical Centre (“Four Kauri”, “we”, “us”, or “our”) is committed to protecting your privacy and managing personal information in accordance with the Privacy Act 2020.

This Privacy Policy explains how we collect, use, and protect information when you visit our website: https://www.fourkauri.co.nz.

This policy applies only to this website. It does not apply to third-party systems or services, including patient portals, online forms, or external websites linked from this site.

By using this website, you agree to the collection and use of information in accordance with this policy.

Information Collected

When you access this website, we may collect limited non-identifiable information, including:

  • IP address
  • Browser type and device information
  • Operating system
  • Pages viewed and time spent on the website
  • Date and time of access
  • Referral source
  • General location information (derived from IP address)

We do not intentionally collect identifiable personal or health information via this website unless you voluntarily provide it.

Cookies and Analytics

This website uses cookies and analytics tools (including Google Analytics) to understand website usage and improve performance.

Information collected may include:

  • Website usage patterns
  • Page interactions
  • Session duration
  • Device and browser information
  • Aggregated demographic or location data

This information is generally aggregated and does not directly identify individuals.

Third-party providers such as Google may process data outside New Zealand.

Use of Information

Information collected via this website may be used to:

  • Improve website performance and functionality
  • Monitor website usage and trends
  • Maintain website security
  • Respond to general enquiries
  • Support technical troubleshooting

We do not sell or commercially use personal information collected via this website.

Third-Party Services and Links

This website may contain links to third-party services, including:

  • Health 365
  • Jotform
  • Healthpoint
  • External healthcare providers

These services are operated independently and are subject to their own privacy policies. Four Kauri Family Medical Centre is not responsible for the privacy practices, content, or security of third-party websites.

Security

We take reasonable steps to protect information collected via this website.

However, no internet-based system is completely secure, and we cannot guarantee absolute security of information transmitted electronically.

Use of this website is at your own risk.

Emergency Notice

This website and associated email addresses are not monitored continuously.

They must not be used for urgent or emergency medical situations.

In an emergency, call 111 immediately.

Access and Correction

You have the right to request access to, or correction of, personal information in accordance with the Privacy Act 2020.

Retention

Website-related data is retained only for as long as reasonably required for operational, security, and legal purposes.

Liability

To the maximum extent permitted by law, Four Kauri Family Medical Centre is not liable for any loss or damage arising from use of this website, including reliance on information provided or access to third-party websites.

Changes to this Policy

We may update this Privacy Policy at any time. Any changes will be published on this page.

Continued use of the website constitutes acceptance of any updated version.

Contact Details

If you have any questions about this Privacy Policy, please contact us:

  • Four Kauri Family Medical Centre
  • 880 New North Road
  • Mount Albert
  • Auckland 1025
  • New Zealand Phone: 09 846 0002
  • Email: reception@fourkauri.co.nz
  • NZBN: 9429038642845

Privacy Commissioner: www.privacy.org.nz